The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It learns your temperature preferences and creates an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your home or out and about and can change temperatures to help you save even more.

The Nest can be used with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to use the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy provider for valuable rebates, as you may be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it on your own or hire a HVAC pro like House of Heating Incorporated. If you’re installing it yourself, you’ll see a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem as the thermostat can pull enough power from other heating and cooling wires.

In some cases, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from older programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t receive adequate power, Nest says you could run into some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is creating weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is always on, won’t run or turns off and on rapidly in a short period of time.

You might believe something is up with your heating and cooling system, but if you just installed the Nest, it’s best to start with your thermostat right away. This is especially true if the weather is moderate, and you haven’t been running your heat or air conditioning frequently.

Our Specialists Can Solve Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting without help but can’t fix the dilemma, a smart thermostat specialist such as one from House of Heating Incorporated can provide support. We can identify the problem and add a C-wire, if needed.

Smart thermostats such as the Nest are designed to make your life easier, with automatic energy-efficient programming and the ability to check temperatures while you’re away from home. It’s a time-consuming experience when yours won’t operate properly, but our heating and cooling experts at House of Heating Incorporated can take care of the problem in no time.

If you’re running into unexplained heating and cooling behavior with your new Nest, give us a call at 715-384-3163 to schedule your appointment now.