No major decision should be made without first doing your homework, that includes the decision of deciding on an HVAC contractor. You’ll want to secure a contractor that will listen to you and make certain they are meeting all your home comfort needs.
HVAC installation isn’t a good candidate to be a DIY project. It’s important to find a contractor that is highly skilled in many areas. They will work out your home’s load calculation, pull permits to make sure local codes are met, check piping and plenty of steps in-between. If your top-of-the-line system isn’t getting a top-of-the-line installation, you’re more likely to get inferior performance from your system.
The experts at House of Heating Incorporated have put together some questions to ask to guide you on your journey of finding your ideal HVAC contractor.
Do they have references or referrals?
Before you work with a company they should be able to furnish you with a list of recent customers that can corroborate the quality of their work. After obtaining that you can call and ask them about their recent HVAC projects, if they are pleased with the results and if they would work with the company again in the future.
You can also check with sources like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Finding a contractor on BBB will allow you to see consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that enlists the expertise of over 60,000 professionals and 4,000 businesses. Contractors that are a part of ACCA are serious about their profession and will gladly provide you with referrals.
One other option is asking for the help of your friends on social media. These recommendations are given by people you know and trust. You’ll probably not only get feedback on what contractors to use, but also who to avoid. If you’re looking for suggestions from your neighbors, nextdoor.com is literally a a social network comprised only of your neighbors.
Are they NATE-certified?
If your contractor is NATE-certified you can guarantee that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. Before becoming NATE-certified a technician has to pass specialized and real-world tests that were put together by a committee of the top industry experts.
Are they properly licensed and insured?
Just about every state requires licensure for HVAC contractors. This helps protect consumers from companies that use less than qualified workers. A short online search will show you whether your state requires a license or not. If you live in a state the requires a license and your contractor doesn’t have one, look elsewhere to avert any issues.
When to ask these questions?
The best time to find a quality HVAC contractor is before you experience a breakdown. If you get your system checked when it’s functioning properly and get your yearly maintenance scheduled to keep it running properly.
A relationship built on trust and experience is important to us at House of Heating Incorporated in Marshfield. Our professionals will gladly answer any questions you may have about home comfort. Give us a call at 715-384-3163 or set up an appointment with us using our online scheduler.