The Nest thermostat is one of the most popular smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your residence or out and about and can change temperatures to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before purchasing one. Don’t forget to talk with your energy company for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it on your own or call a HVAC professional like House of Heating Incorporated. If you’re putting it in without help, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue because the thermostat can get ample power from other heating and cooling wires.

Sometimes, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from aging programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get enough power, Nest says you might encounter some of these problems:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t shut off.
  5. Your system is creating odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is always running, won’t switch on or turns off and on frequently in a short period of time.

You may believe something is up with your heating and cooling system, but if you just started using the Nest, we suggest you begin with your thermostat right away. This is especially timely if the weather is mild, and you haven’t been using your heat or air conditioning consistently.

Our Pros Can Solve Nest Thermostat Problems

If you’ve gone through Nest thermostat troubleshooting without help but can’t fix the dilemma, a smart thermostat professional such as one from House of Heating Incorporated can provide support. We can diagnose the problem and install a C-wire, if needed.

Smart thermostats like the Nest are made to make your life easier, through automatic energy-efficient programming and the option to monitor temperatures while you’re out. It’s a time-consuming experience when yours won’t operate properly, but our heating and cooling pros at House of Heating Incorporated can resolve the trouble quickly.

If you’re experiencing odd heating and cooling behavior with your new Nest, give us a call at 715-384-3163 to book your appointment now.