The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your house or gone and can change temperatures to help you save even more.
The Nest works with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before purchasing one. Don’t forget to talk with your energy supplier for valuable rebates, since you could be able to get a Nest for free or close to it.
Once you’ve made sure it’s compatible, you can either wire it without help or contact a HVAC pro like House of Heating Incorporated. If you’re putting it in without help, you’ll see a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem since the thermostat can get enough power from other heating and cooling wires.
In some cases, your heating and cooling system may have to have that C-wire. And here’s why.
Why Your Nest Keeps Losing Power and Other Malfunctions
The Google Nest Thermostat is an improvement from outdated programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and run your heating and cooling system.
8 Common Nest Thermostat Issues
If it can’t draw adequate juice, Nest says you could run into some of these troubles:
- Poor battery life.
- Thermostat motion sensing is disabled.
- Your thermostat occasionally disconnects from Wi-Fi.
- Your system abruptly turns on or off, or won’t turn off.
- Your system is producing odd noises, like chattering, stuttering, clicking or thumping.
- Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
- There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
- The system fan is constantly on, won’t run or turns off and on frequently in a short period of time.
You might worry something is up with your heating and cooling system, but if you just got the Nest, we recommend you start with your thermostat right away. This is especially timely if the weather is moderate, and you haven’t been relying on your heat or air conditioning frequently.
Our Specialists Can Solve Nest Thermostat Troubles
If you’ve attempted Nest thermostat troubleshooting by yourself but can’t solve the issue, a smart thermostat specialist such as one from House of Heating Incorporated can provide support. We can diagnose the problem and add a C-wire, if necessary.
Smart thermostats like the Nest are designed to make your life easier, with automatic energy-efficient programming and the option to monitor temps while you’re on the go. It’s a frustrating experience when yours won’t run like it should, but our heating and cooling experts at House of Heating Incorporated can take care of the problem in no time.
If you’re running into strange heating and cooling behavior with your new Nest, reach out to us at to request your appointment now.